Frequently Asked Questions
Everything you need to know about shopping with Chris Cross.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, or it's free on orders over $50. Most orders arrive within 3-5 business days depending on your location.
How can I return an item I am not satisfied with?
We provide a 30-day return window for all unused items in their original packaging. Simply contact our support team to receive a prepaid return label.
Which payment methods do you accept?
Chris Cross accepts all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Are your products covered by a warranty?
Yes, all products purchased through Chris Cross come with a standard 1-year manufacturer warranty against defects in materials and workmanship.